The agreement between you and Super Simple Technology Sdn. Bhd. covering your use of Dojo APP.
Last updated 27 August 2026
These Terms of Service (the “Terms”) are a binding agreement between you (the “Customer”) and SUPER SIMPLE TECHNOLOGY SDN. BHD., a company incorporated in Malaysia with registration number 202401009740 / 1555590-M, whose registered address is B323 Merchant Square, Jalan Tropicana Selatan 1, Tropicana, 47410 Petaling Jaya, Selangor, Malaysia (“Dojo”, “we”, “us”).
“Dojo”, “Dojo APP” and “Susitech” are trading names of SUPER SIMPLE TECHNOLOGY SDN. BHD.. By creating an account, deploying a service, or otherwise using dojoapp.ai and the services offered on it (together, the “Services”), you agree to these Terms. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind that organisation.
Dojo provisions, hosts, secures and operates third-party open-source software on dedicated infrastructure on your behalf, together with related managed services and support. We are not the author of the open-source software we deploy for you, and we do not claim ownership of it.
Each item of open-source software is licensed to you by its own authors under its own licence. You are responsible for complying with those licences, including any obligations that apply to your use of the software in production.
You must provide accurate registration details and keep them current. You are responsible for all activity under your account and for keeping your credentials confidential. Tell us promptly at support@dojoapp.ai if you believe your account has been accessed without your authorisation.
You must be at least 18 years old, or the age of majority in your jurisdiction, to hold an account.
You must not use the Services to:
We may suspend Services immediately, without prior notice, where we reasonably believe use breaches this section and the breach is causing, or is about to cause, harm to us, to you, or to a third party. We will tell you why as soon as we practicably can.
You keep all rights in the data and content you place on infrastructure we operate for you (“Customer Data”). You grant us only the limited licence needed to host, transmit, back up and operate the Services for you, and to provide support you request.
You are responsible for making sure you have the right to place Customer Data on the Services, and for the lawfulness of that data. How we handle personal data is set out in our Privacy Policy.
Fees are those quoted to you at the point of purchase or in your written order. Unless stated otherwise, fees are billed in advance, recur for the period stated, and exclude taxes, which you are responsible for. Recurring subscriptions continue until cancelled.
If an invoice is not paid by its due date, we may suspend the affected Services after giving you notice. Except where the law requires otherwise, fees already paid are non-refundable.
We work to keep the Services available and to respond promptly to support requests, but unless you hold a separate written service level agreement with us, the Services are provided without a contractual uptime commitment. Planned maintenance will be notified in advance where reasonably possible.
Where a backup service is included in your plan, we will operate it as described in that plan. Backups are a recovery aid, not a guarantee: you remain responsible for keeping your own copies of anything you cannot afford to lose.
You may cancel at any time, effective at the end of your current billing period. We may terminate or suspend the Services for material breach of these Terms that you have not fixed within 14 days of our written notice, or immediately in the circumstances described in section 4.
After termination we will make Customer Data available for retrieval for 30 days, then delete it from active systems, with backup copies expiring on their normal cycle.
To the fullest extent permitted by law, the Services are provided “as is” and we exclude all implied warranties, including fitness for a particular purpose and non-infringement. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or anticipated savings; and our total aggregate liability arising out of or in connection with the Services is limited to the fees you paid us in the 12 months before the event giving rise to the claim.
We may update these Terms. Where a change materially reduces your rights, we will give at least 30 days' notice by email or in-product notice before it takes effect. Continuing to use the Services after that date means you accept the updated Terms.
These Terms are governed by the laws of Malaysia, and the courts of Malaysia have exclusive jurisdiction over any dispute arising out of them.
Questions about these Terms should go to support@dojoapp.ai, or by post to SUPER SIMPLE TECHNOLOGY SDN. BHD., B323 Merchant Square, Jalan Tropicana Selatan 1, Tropicana, 47410 Petaling Jaya, Selangor, Malaysia.
This document is published in English. Where it is translated, the English version governs.
SUPER SIMPLE TECHNOLOGY SDN. BHD. (202401009740 / 1555590-M) · B323 Merchant Square, Jalan Tropicana Selatan 1, Tropicana, 47410 Petaling Jaya, Selangor, Malaysia · support@dojoapp.ai